Questions and answers

No. Maple Ridge Property Management, its properties, staff and applicants are all made up. Everything resets to the same sample data every night, and no email is sent from the demo, so you can change anything.

Please don't. Use made-up names and numbers. The demo is shared with everyone trying it.

The demo skips that step so you can look around in one click. In the live portal every staff member signs in with their password and a code from an authenticator app, every time. You can see the setup screen from Your account in the menu.

From a link on your website, a listing, an email or a QR code on a flyer or sign. They fill out the form on their phone or computer; a rental application takes about 10 minutes. They don't need to create an account.

Yes. Every form is designed for phones first: large buttons for yes/no questions, the right keyboard for numbers and email addresses, and nothing to zoom in on.

They see a thank-you page with your contact details, and your leasing office gets an email right away with a link to the application. The email doesn't contain the application itself, so nothing sensitive sits in anyone's inbox.

Yes. Add a tag like "website" or "flyer" to a link or QR code on the Links page, and each application shows where the person came from.

Yes. Your forms are set up for you as part of getting started: your questions, your agreement and policy wording, and any extra forms like cosigner, parking or pet forms. The forms in this demo are just examples.

Yes. Each form can be offered at some properties and not others. In the demo, the pet form is offered at Birch Street Lofts and Cedar Commons but not at Willow Creek.

Nothing. Every application keeps the exact version of the form it was filled out on, so changing a question never changes what someone already answered.

Yes. Your applicant pages can be on an address like portal.yourcompany.com. Whoever manages your website adds one setting to your domain, and we handle the rest, including the security certificate.

Yes. The Links page has a link for every form at every property, ready to copy into your website, listings or emails, plus QR codes for print.

An administrator invites them by email from the Users page. They choose a password and connect an authenticator app before they can see anything. You choose which properties they can see, or make them an administrator who sees everything.

Disable them on the Users page. It takes effect on their very next click, and everything they did stays in the activity history.

They can sign in with one of the recovery codes they saved when they set up their authenticator, and an administrator can reset their two-step sign-in so they can set up a new phone.

Yes. Download any application as a PDF, select several and download them together, or print straight from the page. Social Security numbers are hidden in PDFs unless an administrator chooses to include them, and that's recorded.

Yes. One sign-in, and they choose which company to work in. Each company controls that person's access to its own data only.

Each company's data is kept in its own separate database with its own credentials, so one company's data can't be reached from another's. Social Security numbers are encrypted and stay hidden until a staff member chooses to reveal one. Everything travels over encrypted connections, and every staff sign-in needs a code from their phone.

Only your staff, and only for the properties they're assigned to. Administrators see every property. No other company's staff can see your data.

Yes. Each application has its own history, and the Activity page records every sign-in, application opened, SSN revealed, PDF downloaded and staff change, with the time and the person.

Yes. Databases are on a managed, backed-up database service, and the encryption keys are backed up separately and encrypted, off the server.

Your data is in its own database, so we can hand you a copy of all of it, and then delete it completely.

We set up your company with your name, logo, colors, property photos and forms, invite your first administrator, and help put your links on your website. Get in touch and we'll walk through what you need.